Estimated read time: 5 minutes

When adopting AI tools in healthcare, trust is non-negotiable. You're not just choosing a vendor—you're choosing a partner who will handle sensitive patient data, operate inside regulated environments, and integrate deeply into your clinical workflows.

At Dorsum, security is foundational, not optional. But how do you know if an AI provider truly takes it seriously?

Here’s what to look for.

1. End-to-End Encryption

Ensure all data—whether in transit or at rest—is protected using industry-standard encryption protocols. This includes:

• TLS for all network communication

• Encrypted data storage using AES-256

• Secure APIs for integrations and exports

If a provider can’t clearly explain how your data is encrypted, that’s a red flag.

2. Data Sovereignty (Especially in Australia)

Australian clinics must comply with local healthcare data regulations. That means your data must be:

• Stored on Australian servers

• Accessible only by authorised, onshore personnel

• Protected under Australian privacy laws

Ask where their data is hosted. "Global cloud" isn't enough.

3. Regulatory Compliance: HIPAA & GDPR Are the Starting Line

Even though HIPAA and GDPR aren’t Australian frameworks, any vendor worth their salt should already be compliant with both.

Bonus points if they also comply with:

• Australian Privacy Principles (APPs)

• ISO 27001 or other international security certifications

4. No Data Stored Without Consent

In ambient AI and dictation tools, how the data is handled matters. A trusted vendor should:

• Never store raw audio post-session

• Allow doctors full control over transcripts and notes

• Offer clear options to delete, export, or anonymise patient data

5. Transparent Privacy Policies and Support

Can you speak to a real person? Do they offer detailed answers when asked about data handling or breaches?

Trustworthy vendors:

• Publish their privacy policies

• Are proactive about updates

• Offer real support from people who understand healthcare

What Dorsum Does Differently

• All patient data stays in Australia

• We don’t store audio after transcription is complete

• Our team works closely with your clinic to ensure compliance from day one

• We offer direct lines to our leadership for any privacy questions—no gatekeeping

Final Thought

AI in healthcare is powerful—but with great power comes serious responsibility. Choose a vendor who treats your patient data like their own—and understands that security is more than a feature. It's a promise.

Dorsum.ai is an AI-powered medical automation platform based in Sydney designed to help clinicians streamline documentation—without compromising trust.