01.
Is the recording stored?
The recording is never stored. It is transcribed and then deleted, so it cannot be retrieved later.
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Patient FAQ
Privacy FAQ Sheet
Answer sheet for common patient and clinic questions about data handling and security.
Dorsum
Frequently Asked Questions
Common patient questions on recording, privacy, clinician review, and patient choice.
02.
So what actually happens?
Your conversation is transcribed, transformed into structured documentation, and the raw transcript is then destroyed.
03.
Are notes private and confidential?
Yes. Data is handled under applicable privacy obligations, and clinicians keep required medical records.
04.
What if AI makes a mistake?
Clinicians review all output before it is placed in your record. Dorsum supports documentation, not final clinical decisions.
05.
What is the error rate?
Quality controls are designed to reduce major documentation errors, with clinical review as the final safeguard.
06.
I speak fast or slow. Will it still work?
Yes. The system is designed for varying speech speed, interruptions, and realistic clinical environments.
07.
What if I do not want to participate?
Participation is voluntary. You can decline or ask to stop at any point and continue care as usual.
08.
Is AI giving me medical advice?
No. Medical advice comes from your clinician. Dorsum supports documentation and workflow only.
09.
Who can I contact for more questions?
Please contact your clinic team or write to inquiries@dorsum.ai. Do not include identifying patient details in email.